TECHNICAL SUPPORTTrained service technicians are ready to serve for fast and competent support.
SARAC's expert team provides advice and support for the projects of its customers. For a long-term safe production, the technicians of the SARAC service provide quick service at the customer's site when necessary.
- Our technical experts are ready to support you by phone, e-mail or online platforms (Whatsapp, Skype).
- Quick remote connection to the machine to solve problems
- 24/7 fast and effective service
- Online consultation with photo and video instructions
SPARE PARTSIn order to ensure stable production, all spare parts are available in our stocks in Istanbul for fast delivery and are shipped on the same day worldwide.
- SARAC provides 24-hour service from the installation of the machines to the operation, from the immediate spare parts supply to the repair.
- Machine installation, commissioning and training services are made within customer company, under the control of the customer.
- A briefing is given on the safe operation and maintenance of the machine or equipment.
AFTER WARRANTY SERVICES
- Necessary services are provided to ensure the continuity of production and to provide uninterrupted and urgent support in unexpected cases.
- After the warranty period, we provide spare parts, maintenance, repair and renewal services.
TRAININGOur company carries out the theoretical and practical training if needed it, both in the enterprises and in our company. Our experienced staff transfer their knowledge to you during the training process. Our trainings cover the general operation of the machines and technical information.
TURNKEY PROJECTSDuring the pre-meeting, we offer our customers the most accurate advice and project analysis, from product design to selection of materials and injection moulding technology.
MACHINE DELIVERY FROM STOCKOur Servo Energy Saving, Fast Series and Two Plate injection machines are ready to be delivered from our stocks, using European branded components and manufactured according to European standards.